ABOUT US
HEBAICTRADERS
Who We Are
HebaicTraders is a fully registered business by the government of Kenya. Our physical address is on the 3rd Floor, Room T2, London Beauty Building, Nairobi, Kenya. We specialize in high-quality home appliances, electronics, and kitchen appliances, catering to all our customers in Kenya. Shop online or visit us for trusted brands, secure payments, and reliable delivery.
Our Vision
At HebaicTraders, our vision is to become Kenya’s leading provider of high-quality home appliances, electronics, and kitchen appliances, delivering exceptional value and convenience to our customers. We strive to enhance the lives of our customers through quality products, reliable service, and seamless online and in-store shopping reliable customer service.
Our Mission
At HebaicTraders, our mission is to provide Kenyan households with top-quality home and kitchen appliances and electronics at affordable prices by:
1. Delivering exceptional customer service.
2. Ensuring fast, reliable, and secure shopping options.
3. Building long-term trust by offering only genuine, high-quality products.
HEBAICTRADERS
Business Name: HebaicTraders.
Physical Address: London Beauty Centre, 3rd Floor, Room T2, Taveta Rd, Nairobi, Kenya
Email: Support@hebaictraders.co.ke
WhatsApp/Call: 0722447716
Open Hours: Monday to Saturday: 8:00 AM – 8:00 PM
Closed on Sunday.
Payment Methods
At HebaicTraders, we offer multiple secure payment options to make your shopping experience hassle-free:
- M-Pesa: The most convenient payment method for Kenyan customers.
- Cash on Delivery: Available for selected orders.
- Bank Transfers: Safe and reliable for larger transactions.
Your payment information is handled with the utmost security, ensuring your privacy and safety at all times.
Return and Refund Policy
Customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a straightforward return and refund policy:
- Returns: Items can be returned within 7 days of delivery in their original condition and packaging.
- Refunds: Refunds are processed within 1-3 business days after the returned item is inspected and approved.
- Exceptions: Certain items like perishables or used products may not qualify for returns.
For more details, visit our Return and Refund Policy.
Privacy Policy and Terms
Your trust matters to us. HebaicTraders is committed to protecting your personal information. For details about how we collect, store, and use your data, please refer to our Privacy Policy.
We encourage all customers to review our Terms and Conditions, which outline your rights, responsibilities, and the terms of using our services.