Effective Date: 20 Jan 2025
At Hebaic Traders, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.
1. Information We Collect
We may collect the following types of information from you:
- Personal Information: Name, phone number, email address, physical address, and payment details.
- Transaction Data: Details of purchases made on our platform.
- Technical Data: IP address, browser type, device information, and browsing behavior on our website.
2. How We Use Your Information
Your data is used to:
- Process and deliver your orders.
- Provide customer support and respond to inquiries.
- Improve our website, products, and services.
- Send updates, promotional offers, and marketing communications (with your consent).
- Comply with legal and regulatory requirements.
3. Data Sharing and Disclosure
We respect your privacy and do not sell your personal information. However, we may share your data with:
- Service Providers: Payment processors, delivery partners, and IT service providers.
- Legal Authorities: When required by law or to protect our rights and interests.
All third-party service providers are obligated to keep your data secure and use it only for the purposes outlined in this policy.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance user experience.
- Analyze website traffic and performance.
- Provide personalized content and offers.
You can manage cookie preferences in your browser settings.
5. Data Security
We implement strict security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt out of receiving marketing communications.
- Request information about how your data is processed.
To exercise your rights, contact us at Support@Hebaictraders.co.ke.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and the “Effective Date” will be updated.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out:
- Email: Support@Hebaictraders.co.ke
- Phone: 0722447716
- Address: London Beauty Centre, 3rd Floor, Room T2, Taveta Rd, Nairobi, Kenya
By using HebaicTraders.co.ke, you agree to the terms of this Privacy Policy.